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1-800-MBT-SHOE

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Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last Updated: January 2025

Information We Collect

Personal Information

Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely by our payment processors)
Account credentials and preferences

Usage Information

Website browsing behavior and preferences
Device information and IP address
Cookies and similar tracking technologies
Customer service interactions

How We Use Your Information

Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations and shipping updates
Improve our website and shopping experience
Send promotional emails (with your consent)
Prevent fraud and ensure website security
Comply with legal obligations

Data Protection & Security

We implement industry-standard security measures to protect your personal information:

SSL encryption for all data transmission
Secure payment processing through certified providers
Regular security audits and updates
Limited access to personal information on a need-to-know basis
Data backup and recovery procedures

Your Privacy Rights

GDPR Rights (EU)

Right to access your data
Right to rectification
Right to erasure
Right to data portability
Right to object to processing

CCPA Rights (California)

Right to know what data is collected
Right to delete personal information
Right to opt-out of sale
Right to non-discrimination

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for website functionality

Analytics Cookies

Help us improve our website

Marketing Cookies

Personalize your experience

Privacy Questions?

If you have questions about this privacy policy or your personal data, contact us:

[email protected]

1-800-MBT-HELP