Shop with confidence knowing you have 60 days to return or exchange your MBT shoes. Free return shipping and full refunds guaranteed.
Simple 3-step process to return your items
Start your return online or contact customer service. We'll email you a prepaid return label.
Pack your items in original packaging and attach the prepaid label. Drop off at any carrier location.
Once we receive your return, we'll process your refund within 3-5 business days.
You have 60 days from delivery date to return items for a full refund or exchange.
We provide prepaid return labels for all returns within the US. No shipping costs to you.
Need a different size or color? We'll expedite your exchange at no extra cost.
Items must be in original condition with all tags attached
Original packaging and accessories must be included
Shoes should show minimal wear (try-on only)
Custom or personalized items may have different return policies
Items purchased with gift cards will be refunded as store credit. Sale items are final sale unless defective.
Get your prepaid return label and track your return status online.